Connor Fitzpatrick
About Connor Fitzpatrick
Connor Fitzpatrick is a Remote Support Technician currently working at Facebook via EOS IT Management Solutions Ltd in Dublin, Ireland. He studied Geography at Ulster University and has experience as an Audio Visual Engineer.
Work at EOS IT Solutions
Connor Fitzpatrick currently serves as a Remote Support Technician at Facebook through EOS IT Management Solutions Ltd, a position he has held since 2020. In this role, he is responsible for monitoring operational dashboards to ensure service health and escalating issues as necessary. He also provides biweekly updates to upper management regarding maintenance support requests and trending issues. Prior to his current role, he worked as an Audio Visual Engineer at Facebook via EOS IT Solutions from 2018 to 2020.
Education and Expertise
Connor Fitzpatrick studied Geography at Ulster University from 2013 to 2017, where he achieved a degree in Geography with DPP. His educational background also includes attendance at St. Louis Grammar School in Kilkeel, where he completed A-Level, AS-Level, and GCSE qualifications from 2006 to 2013. This academic foundation supports his expertise in process creation and general documentation, which he applies in his current role.
Background
Connor Fitzpatrick has a diverse background that includes significant experience in technical support and communication roles. He began his career as an Audio Visual Engineer at Facebook, where he developed skills in user support and interdepartmental communication. His current position as a Remote Support Technician builds on this experience, focusing on operational monitoring and management communication.
Special Projects and Contributions
In his current role, Connor Fitzpatrick participates in special projects that involve process creation and general documentation. His contributions support the VC Ops team by enhancing user and interdepartmental communication. These initiatives reflect his commitment to improving operational efficiency and service delivery within the organization.