Jose Miguel Garcia
About Jose Miguel Garcia
Jose Miguel Garcia is an Audio Visual & Telepresence Engineer at EOS IT Management Solutions Ltd in Banbridge, Ireland, where he has worked since 2019. He holds a degree in Computer Engineering from Broward College and is pursuing MCSA and MCSE certifications to further his expertise in IT management.
Work at EOS IT Solutions
Jose Miguel Garcia has been employed at EOS IT Management Solutions Ltd since 2019, serving as an Audio Visual & Telepresence Engineer. In this role, he is responsible for managing and implementing audio-visual technologies and telepresence systems. His position requires a deep understanding of IT infrastructure, which he applies to enhance communication and collaboration within the organization. His contributions have been significant in optimizing the company's audio-visual capabilities.
Education and Expertise
Jose Miguel Garcia studied at Broward College from 2005 to 2008, where he earned a degree in Computer Engineering. He is currently pursuing MCSA and MCSE certifications to further enhance his qualifications in the IT field. His education provides a solid foundation for his expertise in Windows Servers, Active Directory, and Group Policy, which are essential for effective IT management.
Background in Information Technology
Before joining EOS IT Solutions, Jose Miguel Garcia worked at Patient Care America as an Information Technology Specialist II from 2015 to 2019. In this capacity, he focused on improving business processes and operational efficiency within the healthcare sector. His prior experience at Advanced Cable Communications as a Customer Service Professional and Sales from 2011 to 2015 also contributed to his strong background in technical support and customer service.
Achievements in Business Process Improvement
Jose Miguel Garcia has a proven track record in business process improvement, particularly in the healthcare industry. His efforts have contributed to enhanced operational efficiency, demonstrating his ability to identify and implement effective solutions. This experience is integral to his current role, where he applies his skills to optimize IT management and support services.
Skills in Technical Support and Customer Service
Jose Miguel Garcia possesses strong skills in technical support and customer service. His experience in these areas allows him to provide comprehensive solutions to client needs. His background in the hospital and healthcare industry further informs his approach, ensuring that he understands the unique challenges faced by clients in these sectors.