Angie Aragon
About Angie Aragon
Angie Aragon is the Catalyst/Falcon Software Support Manager at Epicor Software, overseeing the Software Support Team and ensuring efficient handling of customer requests.
Title
Angie Aragon holds the title of Catalyst/Falcon Software Support Manager. She has been integral to guiding the software support operations, ensuring that customers receive timely and effective assistance.
Company
Angie Aragon is currently employed at Epicor Software. Serving since 1993 in Westminster, Colorado, she has accumulated extensive experience and longstanding service in the industry. Her role involves critical responsibilities related to support and management functions.
Education and Expertise
Angie Aragon attended Aurora Central High School, from which she graduated with a high school diploma in 1987. Her foundational education provided the basis for her further development in software support management.
Professional Responsibilities
In her role at Epicor Software, Angie Aragon has been key in organizing monthly software releases. By collaborating closely with the development and quality assurance teams, she ensures that these releases are seamlessly managed. Additionally, she focuses on improving customer use of the software by addressing software defects promptly and effectively.
Team Leadership
Angie oversees all aspects of the Software Support Team at Epicor Software. Her leadership ensures the efficient handling of customer requests and the overall efficacy of the support operations. She plays a crucial role in maintaining the high standards of service expected by the company’s clientele.