Carla Garcia
About Carla Garcia
Carla Garcia is a Support Analyst at Epicor Software in Austin, Texas. She has extensive experience in business analysis and change management, having previously worked at Gruma in various roles.
Current Role at Epicor Software
Carla Garcia is currently employed as a Support Analyst at Epicor Software in Austin, Texas, United States. She has been with the company since 2011. Her responsibilities in this role include providing technical support and assistance to end users, troubleshooting software issues, and ensuring the effective resolution of client queries.
Experience at Gruma
Before joining Epicor Software, Carla Garcia worked at Gruma in various roles. She started as a Service Desk Specialist from 2006 to 2007. She then transitioned to the position of Change Manager from 2007 to 2008. Following this, she served as 'Aplicaciones de Análisis del Negocio' from 2008 to 2010. Lastly, she worked as a Business Analyst from 2010 to 2011. Throughout her tenure at Gruma, she gained extensive experience in business analysis, change management, and IT service support.
Education at Universidad Regiomontana
Carla Garcia completed her higher education at Universidad Regiomontana, A.C. She studied there from 2003 to 2007, earning a degree that has supported her career in various analytical and support roles. The knowledge and skills acquired during her time at the university laid a strong foundation for her professional journey.