Christopher Johnson
About Christopher Johnson
Christopher Johnson is a Technical Support Specialist at Epicor Software Corp with a background in cost accounting and business administration.
Technical Support Specialist at Epicor Software Corp
Christopher Johnson has been serving as a Technical Support Specialist at Epicor Software Corp in Hyannis, MA since 2007. His role involves leading small teams to resolve complex technical issues, showcasing his leadership and problem-solving abilities. Additionally, he conducts system testing of software patches, ensuring their quality and reliability before they are delivered to clients. Christopher also advises clients on adopting new features and optimizing internal processes to make better use of the existing solutions offered by Epicor Software Corp.
Former Cost Accountant & Analyst at Excel Switching
From 1999 to 2006, Christopher Johnson worked as a Cost Accountant & Analyst at Excel Switching in Hyannis, MA. During his seven-year tenure, he was responsible for overseeing financial analyses and aiding in the efficient management of costs within the company. His experience in financial analysis provided him with a robust foundation for his subsequent roles in technical support and client advisory capacities.
Education at Suffolk University - Sawyer Business School
Christopher Johnson earned his Bachelor of Science (B.S.) degree in Business Administration and Management, with a focus on Accounting, from Suffolk University - Sawyer Business School. He attended the institution from 2005 to 2009, where he gained comprehensive knowledge in business management principles and accounting practices, contributing to his proficiency in both financial and technical roles.
Leadership and Problem-Solving Skills
In his career, Christopher Johnson has demonstrated significant leadership and problem-solving skills. At Epicor Software Corp, he leads small teams to address and resolve complex technical issues. This leadership experience extends to his ability to guide clients in optimizing their use of software solutions by adopting new features and improving internal processes.
System Testing and Quality Assurance
Christopher Johnson's role at Epicor Software Corp entails conducting thorough system testing of software patches before they are released to clients. This process ensures the reliability and quality of the software solutions provided by Epicor, reflecting his commitment to delivering high-quality support and service.