Ahmad Byrd
About Ahmad Byrd
Ahmad Byrd serves as a Service Lead and Assistant Site Manager at Epiq, where he has worked since 2019. He has a diverse background in customer service and management, with previous roles at T-Mobile, Starbucks, and the World Wildlife Fund.
Current Role at Epiq
Ahmad Byrd serves as a Service Lead/Assistant Site Manager at Epiq, a position he has held since 2019. In this role, he is responsible for overseeing operations and ensuring effective service delivery within the organization. His experience in management and customer service contributes to his ability to lead teams and manage site activities efficiently.
Previous Experience at T-Mobile
Ahmad Byrd worked at T-Mobile for a total of five years, beginning as a Sales Representative from 2016 to 2021. During this time, he advanced to the position of Assistant Manager from 2016 to 2019 in Arlington, Virginia. His roles involved engaging with customers, managing sales operations, and providing training to new employees.
Educational Background
Ahmad Byrd studied Business Administration and Management at Pierpont Community and Technical College. He also attended West Virginia University and Friendship Collegiate Academy. His education has provided him with foundational knowledge in business principles and management practices.
Diverse Work History
Ahmad Byrd has a varied work history that includes roles at Burger King Corporation as a Crew Member in 2013, Starbucks as a Barista in 2014, and the Washington Nationals as Guest Services in 2014. He also worked in Facilities Management at the World Wildlife Fund from 2017 to 2019. This diverse experience has equipped him with a range of customer service and operational skills.
Long-Term Role at Men's Wearhouse
Since 2014, Ahmad Byrd has been employed as a Customer Service Associate at Men's Wearhouse in the Washington D.C. Metro Area. Over the course of ten years, he has developed strong customer relations skills and contributed to the overall customer experience in the retail environment.