Todd Martin
About Todd Martin
Todd Martin serves as the Site Manager for Facilities, Catering/Conference Room Services, and Office Services at Epiq in San Francisco, where he has worked since 2012. He emphasizes customer relationship building and operational improvements while managing various financial and human resource functions.
Work at Epiq
Todd Martin has been employed at Epiq since 2012, serving as the Site Manager for Facilities, Catering/Conference Room Services, and Office Services. His tenure spans over 12 years in the San Francisco location. In this role, he oversees various operational aspects, ensuring that services meet client expectations and operational standards.
Responsibilities and Focus Areas
In his position, Todd Martin emphasizes customer relationship building and production process improvements. He is involved in designing and implementing methods, programs, and procedures aimed at continuous operational improvement. His responsibilities also extend to managing the profit and loss of cost centers, which includes overseeing human resources functions, payroll, billing, client charge-back, and operations reporting.
Operational Improvement Initiatives
Todd Martin focuses on continuous operational improvement within Epiq. He designs and implements various methods and programs that enhance efficiency and effectiveness in service delivery. His initiatives aim to streamline processes and improve overall service quality, contributing to better client satisfaction.
Financial Management Responsibilities
As Site Manager, Todd Martin is responsible for the financial management of cost centers. This includes overseeing profit and loss statements, managing payroll, billing processes, and client charge-backs. His role requires a comprehensive understanding of operational reporting to ensure financial accountability and performance.