Veronica O'sullivan
About Veronica O'sullivan
Veronica O'Sullivan serves as the Director of Operations at Epiq, where she has worked since 2021. She holds a Master's of Education from New York University and a Bachelor of Arts from Susquehanna University, and she has extensive experience in operations management and team building within the legal services industry.
Current Role at Epiq
Veronica O'Sullivan serves as the Director of Operations at Epiq, a position she has held since 2021. In this role, she focuses on the legal services industry, employing a hands-on leadership approach. Her responsibilities include overseeing operational processes and ensuring efficiency within the organization. O'Sullivan's experience in various operational roles at Epiq has equipped her with the skills necessary to lead effectively in this capacity.
Educational Background
Veronica O'Sullivan holds a Master's of Education in Teaching English to Speakers of Other Languages from New York University. She also earned a Bachelor of Arts degree in Sociology from Susquehanna University. This educational background supports her leadership capabilities, particularly in operations management and team dynamics.
Previous Experience at Epiq
Prior to her current role, Veronica O'Sullivan held several positions at Epiq. She worked as an Enterprise Account Director from 2020 to 2021 and as a Senior Operations Manager in Business Transformation Solutions from 2018 to 2020. These roles provided her with valuable insights into client management and operational strategies, contributing to her overall expertise in the field.
Leadership and Team Building Skills
Veronica O'Sullivan has a strong background in human resources and team building, which enhances her ability to lead diverse teams. Her focus on 'getting into the weeds' of operations reflects her commitment to understanding the intricacies of the legal services industry. This approach aids her in fostering collaboration and driving performance within her teams.
Expertise in Streamlining Operations
In her role as Director of Operations, Veronica O'Sullivan possesses expertise in streamlining operations. This skill is crucial for enhancing efficiency and effectiveness within the organization. Her operational strategies are designed to optimize processes and improve service delivery in the legal services sector.