Alex Cundy
About Alex Cundy
Alex Cundy is a Manager of Strategic Customer Success at Eptura, with expertise in building client relationships and delivering digital transformation projects. He has international experience in the SaaS and media industries, having worked in both London and New York.
Work at Eptura
Alex Cundy currently serves as the Manager of Strategic Customer Success at Eptura, a position held since 2023. In this role, Cundy focuses on enhancing customer relationships and ensuring client satisfaction. Prior to this position, Cundy worked as the Customer Care Director at Eptura for three months in 2022. Cundy's experience at Eptura highlights a commitment to supporting clients in their strategic initiatives.
Education and Expertise
Cundy studied Geography at Newcastle University, where he earned a BSc (Hons) degree from 2000 to 2003. This educational background supports his expertise in scoping, planning, and delivering digital transformation projects. Cundy possesses skills in building and nurturing client and supplier relationships, which are essential in his current role.
Background
Cundy has gained international experience by working in both London and New York, primarily in the SaaS and media industries. His career includes roles in digital advertising and financial publishing, showcasing a diverse professional background. Cundy holds dual citizenship in the UK and the US, further enhancing his global perspective.
Previous Work Experience
Before joining Eptura, Cundy held several positions that contributed to his professional development. He worked as a Client Services Manager at Taxbriefs, part of Centaur plc, from 2011 to 2015. He later served as a Client Engagement Manager at Econsultancy from 2017 to 2019 in New York. Additionally, Cundy worked at Centaur Media Plc as a Senior Client Services Executive from 2015 to 2017 in London. His early career included a role as PA to the London office MD and Team Secretary at Mabanaft from 2004 to 2005.