Alfonso Alonso Herrera
About Alfonso Alonso Herrera
Alfonso Alonso Herrera is the Manager of Customer Success EMEA at Eptura, a position he has held since 2023. He has a diverse background in communications and operations, with previous roles at Moody's Analytics, Cámara de Senadores - México, and Yahoo.
Work at Eptura
Alfonso Alonso Herrera serves as the Manager of Customer Success EMEA at Eptura. He has held this position since 2023, contributing to the company's efforts in enhancing customer satisfaction and engagement across the Europe, Middle East, and Africa regions. His role involves overseeing customer success strategies and ensuring that clients receive optimal support and resources.
Previous Experience at Moody's Analytics
Alfonso Alonso Herrera worked at Moody's Analytics in various capacities. He began as an Internal Operations Trainee in 2018 for four months in the Brussels Area, Belgium. Following this role, he served as a Product Operations Specialist from 2018 to 2020, where he contributed to operational processes and product management for two years.
Career at Cámara de Senadores - México
From 2014 to 2017, Alfonso Alonso Herrera worked as a Communications Advisor at the Cámara de Senadores in Mexico City, Mexico. In this role, he provided strategic communication support, focusing on enhancing the visibility and effectiveness of the Senate's initiatives and activities.
Education and Expertise
Alfonso Alonso Herrera holds a Master's Degree in Communication and Media Studies from Vrije Universiteit Brussel, which he completed from 2017 to 2018. He also earned a Bachelor's Degree in Political Science from Universidad Carlos III de Madrid, studying from 2009 to 2013. Additionally, he participated in an Erasmus Exchange Programme at Universitatea din Pitești, focusing on International Relations and Affairs from 2012 to 2013.
Experience at Yahoo
In 2017, Alfonso Alonso Herrera worked as an Account Manager at Yahoo for four months in the Barcelona Area, Spain. His responsibilities included managing client accounts and ensuring customer satisfaction through effective communication and service delivery.