Michelle Losordo
About Michelle Losordo
Michelle Losordo is a Senior Customer Success Manager at Eptura, with extensive experience in customer success and sales enablement across various companies, including Dell EMC and Experian Data Quality.
Work at Eptura
Michelle Losordo has been serving as a Senior Customer Success Manager at Eptura since 2022. In this role, she focuses on enhancing customer satisfaction and ensuring successful product adoption. Her responsibilities include managing client relationships and providing strategic guidance to help customers achieve their business objectives.
Previous Experience in Customer Success
Prior to her current position, Michelle worked as a Customer Success Manager at Experian Data Quality from 2019 to 2020. She also held a similar role at Force Management for 10 months in 2021. These positions involved collaborating with clients to improve their experience and maximize the value of the services provided.
Experience at Dell EMC
Michelle Losordo has extensive experience at Dell EMC, where she held multiple roles. She worked as an Advisor in Americas Sales Enablement from 2018 to 2019 and as a Customer Reference Program Manager from 2012 to 2018. Additionally, she began her career at Dell EMC as an Inside Sales Representative from 2010 to 2012. Her tenure at Dell EMC spanned over eight years.
Education and Expertise
Michelle earned her Master of Business Administration (MBA) in Marketing from Suffolk University, where she studied from 2013 to 2017. She also holds a Bachelor of Arts (B.A.) in Communications from Boston College, completed from 2006 to 2010. Her educational background supports her expertise in customer success and marketing strategies.