Sylvia Mac Donald
About Sylvia Mac Donald
Sylvia Mac Donald is a Delivery Lead at Equal Experts, with a background in Lean and Agile coaching. She has extensive experience in software development and team collaboration, having held various roles in companies such as NewVoiceMedia and Royal London.
Work at Equal Experts
Sylvia Mac Donald has been serving as a Delivery Lead at Equal Experts since 2020. In this role, she focuses on overseeing project delivery and ensuring that teams meet their objectives efficiently. Her experience in agile methodologies supports her efforts in enhancing team performance and collaboration. She has been instrumental in implementing strategies that improve software release processes.
Previous Experience at Three
Before joining Equal Experts, Sylvia worked at Three as a Lean & Agile Coach for five months in 2020. During her tenure, she contributed to enhancing team dynamics and processes, focusing on lean practices to streamline operations. Her role involved guiding teams to adopt agile methodologies effectively, which facilitated improved project outcomes.
Background in Engineering Management
Sylvia has a solid background in engineering management, having worked at NewVoiceMedia as an Engineering Manager and Quality Lead from 2014 to 2019. In this capacity, she led quality assurance initiatives and managed engineering teams, contributing to the development of high-quality software solutions. Her leadership in this role was pivotal in driving team performance and product quality.
Education and Early Career
Sylvia studied at Epsom Girls' Grammar School in Auckland, New Zealand. She began her professional career as a Web Developer at Edge Impact Consulting Ltd, where she worked for seven years from 2000 to 2007. This early experience in web development laid the foundation for her subsequent roles in software engineering and quality assurance.
Contributions to Team Collaboration
Sylvia is recognized for her contributions to improving team collaboration and software release processes. She has implemented Value Stream Mapping metrics to enhance release efficiency, resulting in increased green builds and fewer rollbacks. Additionally, she has led the community of Exploratory Testers across UK and Poland offices, promoting best practices in testing and quality assurance.