Upendra Dwivedi
About Upendra Dwivedi
Upendra Dwivedi is an Assistant Manager with extensive experience in the HR and ITES industry, currently working at Escalon Services, Inc. He has held various roles at Aon and Wipro, demonstrating expertise in managing large operations and diverse client portfolios.
Current Role at Escalon Services
Upendra Dwivedi serves as an Assistant Manager at Escalon Services, Inc. since 2022. In this role, he is responsible for overseeing operations and managing teams to ensure efficient service delivery. His experience in large-scale operations contributes to his effectiveness in this position.
Previous Experience at Aon
Upendra Dwivedi has extensive experience at Aon, where he held multiple positions. He worked as a Benefits Operations Administrator from 2012 to 2014, followed by a role as an Experienced Benefits Operations Administrator from 2014 to 2015. He then advanced to the position of India Ops Manager from 2015 to 2018. His tenure at Aon provided him with a solid foundation in benefits operations and client management.
Experience at Wipro
From 2018 to 2022, Upendra Dwivedi worked as an Assistant Manager at Wipro in Noida, Uttar Pradesh. In this capacity, he managed teams and operations, further enhancing his leadership skills and operational expertise within the ITES sector.
Background in Hewitt Associates
Upendra Dwivedi began his career at Hewitt Associates LLC, where he worked from 2008 to 2012. He held two roles: Team Member from 2008 to 2010 and Team Developer from 2010 to 2012. This early experience laid the groundwork for his subsequent roles in HR and ITES, providing him with essential skills in team management and operations.
Technical Skills and Expertise
Upendra Dwivedi possesses technical skills in SQL, Mainframe, Microsoft Excel, and Workday. His expertise extends to managing diverse client portfolios across multiple domains, including US Payroll and HR benefits. With seven years of experience in the HR and ITES industry, he has developed a comprehensive understanding of operational management and client relations.