Andronikos Dimitriou
About Andronikos Dimitriou
Andronikos Dimitriou is a Customer Relations Specialist focused on legal and authority claims at Etraveli Group, where he has worked since 2021. He has a background in customer service, having previously worked at Aegean Airlines and Piraeus Bank, and holds a Bachelor's Degree in Mass Communication from Panteion University.
Work at Etraveli Group
Andronikos Dimitriou has been employed at Etraveli Group since 2021, serving as a Customer Relations Specialist focused on Legal and Authority claims. His role involves maintaining relationships with Meta partners and managing customer complaints that pertain to regulatory bodies, including the Online Dispute Resolution (ODR) platform and other government entities. He has been with the company for three years, contributing to the customer service team in Athens, Attiki, Greece.
Education and Expertise
Andronikos Dimitriou earned a Bachelor’s Degree in Mass Communication and Media Studies from Panteion Panepestimion Ikonomikon kai Politicon Epistimon, where he studied from 2000 to 2005. Prior to this, he completed his high school education at Doukas School from 1995 to 2000. His educational background provides a foundation for his expertise in customer relations and communication.
Background in Customer Service
Before joining Etraveli Group, Andronikos Dimitriou accumulated significant experience in customer service roles. He worked at Aegean Airlines from 2016 to 2021 as an International Group Help Desk and Sales Support Agent. Prior to that, he was employed at Piraeus Bank from 2006 to 2014, where he served as a bank employee and customer services agent at the Vrilissia Branch. This extensive background has equipped him with skills in handling customer inquiries and complaints effectively.
Interests and Personal Development
Andronikos Dimitriou has a keen interest in learning new technologies and social media, which aligns with his current role in customer relations. In his free time, he engages in sports, watches movies, and enjoys reading. These activities reflect his commitment to personal development and maintaining a balanced lifestyle.