Chris Johansson
About Chris Johansson
Chris Johansson is a Senior Business Analyst currently working at Etraveli Group in Stockholm, Sweden. He has a diverse background in client services and project management, with previous roles at StatePlus, Klarna, Aware Super, Macquarie Group, and Revesby Workers' Club.
Work at Etraveli Group
Chris Johansson has been employed at Etraveli Group as a Senior Business Analyst since 2022. In this role, he contributes to the analysis and improvement of business processes within the organization. His experience in various client-facing roles supports his ability to understand customer needs and enhance service delivery.
Previous Experience at StatePlus
Before joining Etraveli Group, Chris Johansson worked at StatePlus from 2016 to 2021. He initially served as a Client Service Officer for two years in Sydney, Australia, before advancing to the position of Client Services Manager in Wollongong, where he worked for three years. His roles involved managing client relationships and ensuring high-quality service.
Education and Expertise
Chris Johansson studied at the University of New England in Australia, where he earned a Bachelor of Business degree from 2017 to 2021. His education in Business and Commerce has equipped him with foundational knowledge and skills applicable to his roles in business analysis and client services.
Career Progression and Roles
Throughout his career, Chris Johansson has held various positions that demonstrate his expertise in client services and business analysis. He worked as a Global Quality Project Manager at Klarna for one month in 2022 and served as a Client Service Practices Coach at Aware Super for five months in 2021. Additionally, he was a Client Experience Team Leader at Macquarie Group from 2021 to 2022.
Early Career at Revesby Workers' Club
Chris Johansson began his career as an Operations Supervisor at Revesby Workers' Club, where he worked from 2013 to 2016. This role provided him with early experience in operations management and customer service, laying the groundwork for his future positions in client services.