Emmanuela Michalopoulou
About Emmanuela Michalopoulou
Emmanuela Michalopoulou is a Business Analyst at Etraveli Group in Athens, Greece, specializing in Payment Operations and Optimization within the travel industry. She has a strong background in business analytics and has held various roles in the company since 2019, including Payments Analyst and Junior Fraud Analyst.
Work at Etraveli Group
Emmanuela Michalopoulou has been employed at Etraveli Group since 2021, currently holding the position of Business Analyst. In this role, she specializes in Payment Operations and Optimization within the travel industry. Prior to her current position, she worked as a Payments Analyst for one year from 2020 to 2021 and as a Junior Fraud Analyst from 2019 to 2020. Her experience at Etraveli Group spans various aspects of payment processes, contributing to the company's operational efficiency.
Education and Expertise
Emmanuela holds a Master of Science (MSc) in Applied Mathematical and Physical Sciences from the National Technical University of Athens, where she studied from 2011 to 2019. She also completed a focused course in Business Analytics from Harvard Business School Online in 2020. Her educational background is complemented by her studies at the American College of Greece, where she achieved a high school score of 19.2/20. Emmanuela's expertise lies in business analytics, particularly in the context of payment systems.
Background
Before her tenure at Etraveli Group, Emmanuela gained experience in various roles. She completed a one-month internship at the Hellenic American Educational Foundation Athens College-Psychico College in 2016. In 2018, she worked as a cashier at Dixons South East Europe for three months. These roles contributed to her strong foundation in business operations and customer service.
Skills and Specializations
Emmanuela possesses a diverse skill set that includes proficiency in Java, Microsoft Excel, HTML, and Statistical Computing. Her specialization in Payment Operations and Optimization reflects her analytical capabilities and knowledge of the travel industry's financial aspects. She fosters a culture of collaboration and creativity within her teams, encouraging innovative thinking and the exploration of new ideas.
Professional Development
Emmanuela has actively pursued professional development opportunities, including her completion of a Business Analytics course from Harvard Business School Online. This focused training has enhanced her analytical skills and understanding of data-driven decision-making in business contexts. Her exposure to diverse cultures and markets further enriches her perspective in the global travel industry.