Thomas Rokomos
About Thomas Rokomos
Thomas Rokomos is a Back Office Agent currently employed at Etraveli Group in Athens, Greece. He has a background in customer service and technical recruitment, with previous roles at SkyTelecom and Teleperformance Greece.
Work at Etraveli Group
Thomas Rokomos has been employed at Etraveli Group as a Back Office Agent since 2021. His role involves supporting various operational functions within the company. Etraveli Group is known for its focus on travel technology and online booking solutions. Thomas's contributions are integral to the efficiency of back-office operations, ensuring that processes run smoothly.
Previous Experience in Customer Service
Before joining Etraveli Group, Thomas Rokomos worked as a Customer Service Representative at SkyTelecom in 2021 for a duration of seven months. Prior to that, he spent two years at Teleperformance Greece as a Customer Services Agent from 2019 to 2021. These roles provided him with extensive experience in customer support and service management.
Technical Recruitment Experience
In 2018, Thomas Rokomos worked as a Technical Recruiter at Hellenic Telecommunications Organisation for six months. This position involved identifying and recruiting technical talent, contributing to the organization's staffing needs in the telecommunications sector.
Education and Expertise
Thomas Rokomos studied Applied Informatics with a focus on Management and Economy from 2010 to 2016. He achieved a degree in Management and IT, equipping him with knowledge in both technical and managerial aspects of business operations. This educational background supports his roles in customer service and back-office operations.