Eurowings Digital
Eurowings Digital, founded in 2018 and part of the Lufthansa Group, focuses on transforming from a traditional airline into a comprehensive digital travel companion, serving over 40 million customers annually.
Company History
Eurowings Digital was founded in 2018 with the goal of addressing key challenges in the travel industry. It is a subsidiary of the Lufthansa Group and quickly positioned itself as a significant player in digital travel solutions. Since its inception, Eurowings Digital has aimed to transition from being an airline to becoming a holistic digital travel companion, significantly impacting the travel experiences of its users.
Digital Travel Solutions
Eurowings Digital focuses on creating seamless digital travel experiences for its customers. A notable development in its product portfolio is 'Horizons by Eurowings,' a digital travel companion designed to support customers throughout their entire trip. This comprehensive app aims to enhance the travel experience by providing consistent support from the beginning to the end of the journey, embodying the company's mission to be a holistic travel companion.
Agile Methodologies and Work Environment
Operating in a full agile environment, Eurowings Digital employs methodologies such as Scrum and Kanban to ensure flexibility and efficiency in its processes. The company is structured into three main areas: Experience & Technology, Sales & Product, and Operation & People. This organization aids in fostering a focus on both technological advancement and customer satisfaction. Additionally, Eurowings Digital offers a modern workplace and creative space, supporting an international team of professionals.
Part of Lufthansa Group
As part of the Lufthansa Group, Eurowings Digital benefits from the extensive network and resources of one of the world's largest aviation groups. This affiliation allows Eurowings Digital to serve over 40 million customers annually, leveraging Lufthansa's reputation and operational excellence to provide superior digital travel solutions and services.
Headquarters
Eurowings Digital is headquartered in Mülheim, Cologne, a strategic location that supports its operations and facilitates collaboration with the broader Lufthansa Group. This central location contributes to the company's ability to effectively manage its extensive customer base and innovate in the travel industry.