Flora Perussel
About Flora Perussel
Flora Perussel is a Training Manager at Evaneos, specializing in the development of training content for sales techniques and soft skills. With a background in the hospitality and travel industries, she has held various roles in companies such as Best Western International and LUX* Resorts & Hotels.
Work at Evaneos
Flora Perussel has been serving as the Training Manager at Evaneos since 2017. In this role, she is responsible for onboarding agents onto Evaneos projects and tools, including the Evaneos Travel Suite for trip planning. She specializes in creating training content that encompasses both technical sales techniques and soft skills, such as empathy and time management. Flora organizes multiple annual two-day events across Europe, known as Evaneos Academies, to train agents and deploy new tools. She also conducts weekly online webinars where expert agents share best practices.
Previous Experience
Flora Perussel has held various positions in the tourism and hospitality industry. She worked at Best Western International as a Consultante commerciale for six months in 2012. She served as a Sales & Marketing Coordinator at LUX* Resorts & Hotels for four months in 2015. Flora was also a Chef de projet web marketing at vente-privee from 2013 to 2015. Her earlier roles include working as a Commerciale experte long courrier at Marco Vasco and as an Assistante Market Manager at Kuoni. She gained experience as an Assistante chef de produit at Destination Poudreuse and as an Agent de vente at Accor.
Education and Expertise
Flora Perussel holds a Master 2 in Marketing et Management du Tourisme from ISC Paris, where she studied from 2009 to 2012. She also completed a BTS in Ventes et Productions Touristiques at La Faculté des Métiers from 2007 to 2009. Additionally, Flora studied Management, Marketing et Communication at Thammasat University in Bangkok for 11 months in 2011. She further enhanced her skills by studying Facilitation et posture du facilitateur & facilitation à distance at Formapart from 2018 to 2020.
Training and Development Initiatives
Flora Perussel has developed and implemented training modules for over 1000 local agents, focusing on enhancing their communication and sales skills. She organizes Evaneos Academies, which are two-day training events held annually across Europe. These events aim to equip agents with new tools and techniques. Flora also conducts weekly online webinars that feature expert agents sharing best practices, contributing to the continuous professional development of the agents.