James Edwards
About James Edwards
James Edwards is a Pre-Sales Representative at EverQuote, where he has worked since 2022. He has a background in customer service and web design, having previously held positions at Waffle House, Walmart, and Upwork.
Work at EverQuote
James Edwards has been employed at EverQuote as a Pre-Sales Representative since 2022. In this role, he is responsible for qualifying businesses to ensure high-quality client appointments for sales closers. He utilizes SPIN and BANT methods for conducting discovery calls, which are essential techniques in sales to understand client needs and budget constraints. His work contributes to the efficiency of the sales process by ensuring that leads are well-qualified before they reach the closing stage.
Previous Experience
Before joining EverQuote, James Edwards held various positions that contributed to his sales expertise. He worked at Waffle House, Inc. as a Shift Team Lead from 2019 to 2022 in Tucker, Georgia. He also served as a Customer Service Representative at Walmart for 9 months in 2022. Additionally, he briefly worked at CourseCareers as a student in 2022 and gained experience as a Freelance Web Designer on Upwork from 2017 to 2019.
Education and Expertise
James Edwards studied at CourseCareers, where he completed an intensive sales development course. This program focused on enhancing skills in lead generation and sales techniques, equipping him with the necessary tools to excel in his current role at EverQuote. His educational background supports his practical experience in sales and customer service.
Sales Techniques and Strategies
In his role as a Pre-Sales Representative, James employs various sales techniques and outreach strategies. He utilizes social media strategies, including ads and cold messaging, to engage potential clients during the pre-sales process. His application of SPIN and BANT methods allows him to effectively assess client needs and budget, facilitating a more targeted approach to lead qualification.