Joanna Zak
About Joanna Zak
Joanna Zak is a Senior Customer Success Manager at Agp Enterprise, with a background in customer success and sales across various companies in Boston, Massachusetts. She holds a Bachelor's Degree in Economics and Business Management from Wheaton College Massachusetts.
Work at EverQuote
Joanna Zak currently serves as a Senior Customer Success Manager at EverQuote, focusing on AGP-Enterprise since 2022. Prior to this role, she held the position of Customer Success Manager II from 2021 to 2022 and Customer Success Manager from 2020 to 2021. During her time at EverQuote, she contributed to enhancing customer relationships and ensuring client satisfaction in the insurance technology sector.
Previous Experience in Customer Success
Before joining EverQuote, Joanna Zak worked at C Space as a Sales Development Representative from 2018 to 2019. In this role, she was responsible for generating leads and supporting sales initiatives. Additionally, she gained experience as an Account Executive at Datadog from 2019 to 2020, where she focused on driving sales and managing client accounts.
Education and Expertise
Joanna Zak earned her Bachelor’s Degree in Economics and Business Management from Wheaton College in Massachusetts, completing her studies from 2014 to 2018. This educational background provided her with a strong foundation in business principles and economic theories, which she applies in her professional roles.
Background
Joanna Zak is based in Boston, Massachusetts. She has built her career in customer success and sales across various organizations, focusing on client engagement and relationship management. Her experience spans multiple roles in the technology and service sectors, contributing to her expertise in customer success strategies.