John Little
About John Little
John Little is a Senior People Operations Associate at EverQuote, with a diverse background in IT, HR, customer service, and talent acquisition. He has held various roles at Costco Wholesale, Walmart, and Sam's Club, demonstrating expertise in Benefits Systems Administration and Diversity, Equity, and Inclusion initiatives.
Current Role at EverQuote
John Little serves as a Senior People Operations Associate at EverQuote, a position he has held since 2022. In this role, he is involved in various aspects of people operations, contributing to the company's human resources strategies and initiatives. His previous experience at EverQuote includes roles as a Recruiting Coordinator and a People Operations Associate, where he focused on recruitment processes and operational support.
Previous Experience at Costco Wholesale
John Little worked at Costco Wholesale for a total of five years in various roles. He began as a Network Support Analyst-Intern in 2016, followed by positions as an I.S. Service Desk TSR Technician and an I.S. Build & Deployment Analyst from 2016 to 2021. His responsibilities included providing technical support and managing IT services within the corporate office.
Background in Customer Service and Management
John Little has extensive experience in customer service and management. He worked at Walmart as a Support Manager and Automotive Technician from 2004 to 2007. Additionally, he held multiple positions at Sam's Club, including Customer Service Manager and Lead Customer Service Supervisor, from 2007 to 2015. His roles involved overseeing customer service operations and leading teams to enhance service delivery.
Education and Expertise
John Little studied Network and System Administration at North Seattle College. He possesses expertise in Benefits Systems Administration and Diversity, Equity, and Inclusion (DEI) initiatives. His educational background and professional experience provide him with a versatile skill set that spans IT, HR, customer service, and talent acquisition.
Achievements in IT and HR
John Little has been recognized for his contributions to implementing IT services alongside HR and customer service management. His ability to bridge the gap between technology and human resources has been a significant aspect of his career, showcasing his adaptability and comprehensive understanding of organizational needs.