Todd Badolato
About Todd Badolato
Todd Badolato is an Executive Customer Success Manager at EverQuote, where he has worked since 2021. With a background in sales and customer success, he leverages data analysis to enhance client performance and satisfaction.
Work at EverQuote
Todd Badolato has been serving as the Executive Customer Success Manager at EverQuote since 2021. In this role, he focuses on enhancing customer satisfaction and performance by utilizing data analysis to present insights to accounts. He acts as the primary contact for the top 75 spending accounts, providing consultation to help achieve their agency goals. Prior to this position, he held various roles at EverQuote, including Inside Sales Executive, Customer Success Manager, and Business Consultant in the Accelerated Growth Program.
Education and Expertise
Todd Badolato has a diverse educational background. He earned a Bachelor of Arts in Theater- Acting from Salem State University, followed by a Master of Fine Arts in Contemporary Performance from Naropa University. Additionally, he studied Physical Theater at Dell'Arte International School of Physical Theatre, where he achieved certification in the Physical Training Program. His educational experiences contribute to his expertise in customer success and sales.
Background
Todd Badolato has a varied professional history, beginning his career in sales and customer success. He worked as a Senior Inside Sales Representative at BAO- By Appointment Only and held positions as a Business Development Representative at several companies, including Smartling and Neotys. His experience also includes roles in sales at T-Mobile and TIBCO Spotfire. This extensive background has equipped him with the skills necessary for his current role at EverQuote.
Achievements
Todd Badolato has received recognition for his contributions to EverQuote, including the EverQuote Heart Award in 2020, which acknowledges outstanding contributions to the company. He also achieved the Q4 2020 Summit Club Winner status, highlighting his exceptional performance in customer success. These accolades reflect his commitment to excellence in his field.
Customer Engagement Strategies
In his role as Executive Customer Success Manager, Todd Badolato conducts monthly visits to meet with customers for business reviews, product training, and networking events. This hands-on approach allows him to build strong relationships with clients and ensure their needs are met effectively. His focus on direct engagement contributes to improved customer satisfaction and performance outcomes.