Amy Goodman
About Amy Goodman
Amy Goodman is a Senior Manager of Training & Enablement at EVgo, where she has worked since 2024. She has a diverse background in training and customer experience, with previous roles at Tesla and WTS International, Inc.
Current Role at EVgo
Amy Goodman serves as the Senior Manager of Training & Enablement at EVgo, a position she has held since 2024. In this role, she is responsible for overseeing training programs and initiatives that enhance the skills and knowledge of employees within the organization. Prior to her current title, she worked as the Manager of Charging Infrastructure Training at EVgo from 2022 to 2024, where she focused on developing training strategies specific to charging infrastructure.
Previous Experience at Tesla
Amy Goodman has extensive experience with Tesla, where she held multiple roles from 2017 to 2022. She began as a Document Processing Specialist, followed by positions as an Interconnection Specialist and Trainer for Energy Business Support. Her time at Tesla provided her with diverse skills in customer experience and operational training, contributing to her expertise in the electric vehicle sector.
Experience at WTS International, Inc.
Before her tenure at Tesla, Amy Goodman worked at WTS International, Inc. as a Spa Supervisor from 2013 to 2017. In this role, she managed spa operations and staff, gaining valuable experience in customer service and team leadership. This position helped her develop skills that are applicable in her current training and enablement roles.
Role at TravelTab
Amy Goodman also worked at TravelTab (Frontline Technology Solutions) as a Client Performance Associate in 2017. During her nine-month tenure, she focused on client relations and performance metrics, which contributed to her understanding of customer satisfaction and operational efficiency.