Charissa Luke
About Charissa Luke
Charissa Luke serves as the Director of Product Documentation at Exabeam and has extensive experience in technical writing and social media management. She advocates for the gluten-free community and has a background in business administration.
Current Role at Exabeam
Charissa Luke serves as the Director of Product Documentation at Exabeam, a position she has held since 2021. In this role, she is responsible for overseeing the documentation processes and ensuring that product information is clear and accessible. Her work contributes to the overall user experience and product understanding for Exabeam's offerings. The company is located in Foster City, California.
Experience at Palo Alto Networks
Charissa Luke has been with Palo Alto Networks since 2014, where she has held multiple positions including Technical Writing Manager and Sr. Manager of Technical Writing. Over her tenure, she has accumulated significant experience in technical writing, focusing on creating and managing documentation that supports the company's cybersecurity products. Her role has evolved to include leadership responsibilities, reflecting her expertise in the field.
Educational Background
Charissa Luke studied at San Jose State University, where she earned a Bachelor of Science degree in Business Administration with a focus on Management Information Systems in 2007. This educational background provides her with a solid foundation in both business principles and technical communication, which she applies in her professional roles.
Social Media and Community Advocacy
Charissa Luke has a strong background in developing and managing social media campaigns, particularly for Zest Bakery, where she served as Co-Manager from 2010 to 2020. She successfully grew the bakery's social media presence on platforms such as Instagram, Facebook, and Twitter. Additionally, she advocates for the Celiac and gluten-free community through her involvement with Zest Bakery, contributing to awareness and support for individuals with dietary restrictions.
Public Speaking Engagements
Charissa Luke has participated in various public speaking engagements, including leading baking demonstrations at events like the Celiac Disease Foundation Conference and Expo and the Food Allergy Blogger Conference. These experiences highlight her commitment to educating others about gluten-free baking and raising awareness within the community.