Thomas Tully
About Thomas Tully
Thomas Tully is a Senior Customer Success Manager at Exabeam, specializing in SEIM, malware, and zero-day threat mitigation. He has extensive experience in information security and risk management, with a background that includes roles at Baldwin-Wallace College, Sears, Roebuck and Co., and Cleveland Clinic.
Work at Exabeam
Thomas Tully has been employed at Exabeam as a Senior Customer Success Manager since 2020. In this role, he focuses on ensuring customer satisfaction and success, leveraging his expertise in security information and event management (SIEM), malware, and zero-day threat mitigation. His work involves managing customer relationships and providing technical support to enhance the user experience with Exabeam's products.
Education and Expertise
Thomas Tully studied at Baldwin Wallace University, where he earned a Bachelor of Arts/Science in Business and Computer Science from 1996 to 2000. His educational background supports his strong technical skills in high-end server systems and network appliances. He has developed expertise in risk management and compliance, particularly in network and web security.
Background
Before joining Exabeam, Thomas Tully held various positions that contributed to his extensive experience in IT and customer success. He worked as a Director at Cleveland Clinic from 2003 to 2020, overseeing IT operations. Prior to that, he served as a Regional Installation Office IT Analyst at Sears, Roebuck and Co. from 1995 to 2000, and as a PC Technician at Baldwin-Wallace College from 2000 to 2003.
Technical Skills and Specializations
Thomas Tully possesses strong technical skills in managing enterprise-level projects with a focus on compliance and security standards, including PCI and HIPAA. He is proficient in various technologies, including RSA, Cisco Client VPN, Microsoft server and desktop operating systems, and Mac OS. His specialization in SIEM, malware, and zero-day threat mitigation enhances his capability to address complex security challenges.
Professional Experience
Throughout his career, Thomas Tully has accumulated significant experience in IT and customer success roles. His tenure at Cleveland Clinic spanned 17 years, where he held a director-level position. His earlier roles at Baldwin-Wallace College and Sears, Roebuck and Co. provided foundational experience in technical support and IT analysis, contributing to his current expertise in customer success management.