Francois Outao
About Francois Outao
Francois Outao is a Senior Customer Support Engineer currently employed at ExaGrid since 2022. He has extensive experience in customer support and technical roles, having previously worked at Atempo and Liebherr Aerospace.
Work at ExaGrid
Francois Outao has been employed at ExaGrid as a Senior Customer Support Engineer since 2022. In this role, he is responsible for providing advanced technical support and assistance to customers, ensuring their satisfaction with ExaGrid's products and services. His experience in customer support and technical troubleshooting contributes to the efficiency of the support team.
Previous Experience at Atempo
Before joining ExaGrid, Francois Outao worked at Atempo for a total of 12 years. He served as a Technical Support Engineer for Backup and Archive from 2010 to 2021, followed by a position as Senior Customer Support Engineer Expert -L3 for one year in 2021-2022. His roles involved addressing complex technical issues and providing high-level support to clients.
Experience at Liebherr Aerospace
Francois Outao spent a decade at Liebherr Aerospace from 2000 to 2010, where he worked as a Network and System Administrator in Toulouse. His responsibilities included managing network systems and ensuring their optimal performance, contributing to the operational efficiency of the organization.
Education and Expertise
Francois Outao studied at Lycee Rascol Albi, where he completed a BTS in Conception de Produits industriels from 1993 to 1995. Additionally, he pursued studies at FFTDA, achieving a DIF - Diplome d'instructeur Fédéral in Taekwondo in 2007. His educational background supports his technical expertise in engineering and customer support.