Matthew Meola
About Matthew Meola
Matthew Meola is a Senior Technical Support Engineer with extensive experience in technical support and management roles across various companies. He has held positions at Vanu, Inc., Comverse, Ipanema Technologies, and currently works at ExaGrid and UKG.
Current Role at ExaGrid
Matthew Meola serves as a Senior Technical Support Engineer at ExaGrid, a position he has held since 2020. He is based in Marlborough, Massachusetts. In this role, he is responsible for providing advanced technical support and ensuring customer satisfaction with ExaGrid's data backup and recovery solutions.
Experience at UKG
Matthew Meola has been working at UKG (Ultimate Kronos Group) since 2021 as a Product Support Manager for Workforce Management (WFD). His role involves overseeing product support operations and addressing customer inquiries related to workforce management solutions. He is located in Lowell, Massachusetts.
Previous Experience at Vanu, Inc.
Matthew Meola worked at Vanu, Inc. as a Technical Support Manager from 2015 to 2020, contributing to the company's technical support team for five years in Cambridge, Massachusetts. Prior to that, he held the same position at Vanu, Inc. from 2006 to 2013, accumulating a total of seven years of experience in technical support management.
Career Background at Comverse
Matthew Meola began his career at Comverse, where he worked as a Systems Engineer from 2000 to 2013. His tenure at Comverse lasted for 13 years, during which he developed expertise in systems engineering and support.
Role at Ipanema Technologies
Matthew Meola served as the US Technical Support Manager at Ipanema Technologies from 2013 to 2015. In this role, he managed technical support operations and provided assistance to customers in Waltham, Massachusetts.