Dejan Mihajlovic
About Dejan Mihajlovic
Dejan Mihajlovic is a Service Desk Specialist with a background in electrical engineering and extensive experience in IT support roles across various companies in Europe. He has developed strong skills in Internet Protocol and Ethernet, and has worked in positions ranging from IT Field Technician to Help Desk Agent.
Work at Exasol
Dejan Mihajlovic has been employed at Exasol as a Service Desk Specialist since 2020. In this role, he is responsible for providing technical support and assistance to users. His position involves troubleshooting issues and ensuring that service requests are handled efficiently. Mihajlovic's experience in IT support contributes to the overall effectiveness of the service desk team at Exasol, located in Nuremberg, Bavaria, Germany.
Education and Expertise
Dejan Mihajlovic studied at the Electrical Engineering School 'Nikola Tesla' in Belgrade, where he focused on Electrical Engineering. He completed his studies from 1992 to 1996, achieving a High School Diploma. Additionally, he has expertise in Internet Protocol (IP), Ethernet, Universal Mobile Telecommunications System (UMTS), and Code Division Multiple Access Method (CDMA). His educational background and technical skills support his career in the IT sector.
Background in IT Support
Mihajlovic has a diverse background in IT support, having worked in various roles across different companies. He served as an IT Field Technician at Digi Telecommunications from 2011 to 2012 in Belgrade. He also worked as a Help Desk Agent at NCR Corporation from 2013 to 2018 in Serbia. His role as an Information Technology Support Engineer at Wayfair in Berlin lasted from 2019 to 2020. Additionally, he briefly worked as an IT technician at Resource Telecom in Norway in 2012.
Teamwork in the IT Industry
Dejan Mihajlovic possesses a strong background in teamwork within the IT industry. His various roles have required collaboration with colleagues to address technical issues and improve service delivery. This experience has equipped him with the skills necessary to work effectively in team-oriented environments, contributing to successful project outcomes and enhanced customer support.