Stephanie Ma, Pmp
About Stephanie Ma, Pmp
Stephanie Ma is a Manager of Account Management at Exchange Solutions, where she has worked since 2021. She holds a Master's degree in International Business from Queen's University and has over five years of experience in project management across various industries.
Current Role at Exchange Solutions
Stephanie Ma serves as the Manager of Account Management at Exchange Solutions, a position she has held since 2021. In this role, she manages medium to large-scale projects, particularly focusing on the Esso and Mobil loyalty programs. Her responsibilities include ensuring client satisfaction and recognition for her team's efforts. Stephanie collaborates closely with the PMO and technology teams to implement critical projects, contributing to the overall success of the company.
Previous Experience in Account Management
Before her current position, Stephanie worked at Exchange Solutions as a Specialist in Account Management from 2018 to 2021. In this capacity, she managed various projects and contributed to the company's client relations. Prior to that, she was an Account Executive at Focus Communications Inc. from 2014 to 2016, where she gained valuable experience in client management and account strategies.
Educational Background
Stephanie Ma holds a Master's degree in International Business from Queen's University, which she completed in 2013. She also earned a Bachelor of Arts in Journalism and Communication from Shantou University, graduating in 2012. Her educational background provides her with a strong foundation in communication and business principles, which she applies in her professional roles.
Experience in Marketing
Stephanie has a background in marketing, having worked at Telax as a Marketing Coordinator from 2016 to 2017 and later as a Marketing Specialist from 2017 to 2018. During her time at Telax, she developed skills in campaign management and consumer engagement, which complement her project management expertise.
Project Management Expertise
With over five years of experience in campaign and project management across various industries, including CPG, B2B, and IT, Stephanie actively engages in understanding consumer experiences. This focus allows her to enhance product features and offerings, ensuring that her projects align with client needs and market demands.