Amber Murray
About Amber Murray
Amber Murray serves as the Director of Customer Advocacy and VMO at Exeter Finance, a position she has held since 2020. She has extensive experience in customer service and management, having previously worked at Comcast Cable and CenturyLink, as well as holding various roles at Exeter Finance.
Work at Exeter Finance
Amber Murray has been serving as the Director of Customer Advocacy & VMO at Exeter Finance since 2020. In this role, she focuses on enhancing customer experiences and managing vendor management operations. Prior to her current position, she held multiple roles within Exeter Finance, including Servicing Manager for Loss Mitigation from 2014 to 2016 and Director of Loan Servicing from 2016 to 2020. Her tenure at Exeter Finance spans over six years, contributing to various aspects of loan servicing and customer advocacy.
Previous Experience at Comcast Cable
Amber Murray worked at Comcast Cable as a Supervisor in Credit and Collections from 2011 to 2014. During her three years in this role, she was responsible for overseeing credit operations and managing collections processes in Sandy, Utah. This experience provided her with a solid foundation in customer service and financial management.
Experience at CenturyLink
Amber Murray spent six years at CenturyLink, where she served as a Telesales Manager from 2005 to 2011 in Salt Lake City, Utah. In this position, she managed telesales operations, focusing on sales strategies and team performance. Her experience at CenturyLink contributed to her skills in customer engagement and sales management.
Education and Expertise
Amber Murray earned her bachelor's degree from the University of Phoenix. Her educational background has equipped her with the knowledge and skills necessary for her roles in customer advocacy and financial services. Her expertise spans customer service, loan servicing, and vendor management.