Whitney Traylor
About Whitney Traylor
Whitney Traylor is a Loan Servicing Specialist with extensive experience in the finance and customer service sectors. She has held various roles, including Underwriting Specialist at DebtBlue and Management Trainee at Enterprise Holdings, and has been with Exeter Finance since 2020.
Work at Exeter Finance
Whitney Traylor has been employed at Exeter Finance as a Loan Servicing Specialist since 2020. In this role, she focuses on ensuring compliance with fair debt practices and regulatory guidelines. She actively stays updated with changing regulations to maintain adherence. Traylor has developed strategies aimed at maximizing collections and reducing aged accounts, contributing to the overall efficiency of the loan servicing process.
Previous Experience in Loan Underwriting
Before her current position, Whitney Traylor worked as an Underwriting Specialist at DebtBlue for four months in 2020. This role involved assessing loan applications and ensuring they met company standards. Her experience in underwriting provided her with valuable insights into the lending process and risk assessment.
Career Background in Customer Service and Management
Whitney Traylor has a diverse background in customer service and management. She served as a Customer Solutions Coordinator at The Container Store from 2018 to 2020, where she focused on customer interactions and problem resolution. Prior to that, she was a Management Trainee at Enterprise Holdings for seven months in 2017, gaining foundational management skills in a fast-paced environment.
Education and Expertise
Whitney Traylor earned a Bachelor of Arts degree in Radio, Television, and Digital Communication from Columbia College Chicago, where she studied from 2011 to 2015. This educational background has equipped her with communication skills that are valuable in her professional roles, particularly in customer service and loan servicing.
Insurance Sales Experience
Whitney Traylor also has experience in the insurance sector, having worked as an Insurance Sales Representative at National General Insurance from 2017 to 2018. In this role, she developed skills in sales and customer engagement, further enhancing her professional capabilities.