Jeff Mitchell
About Jeff Mitchell
Jeff Mitchell serves as the Director of Professional Services at Experlogix, Inc., where he has worked since 2022. He holds an MBA from the Drucker School of Management and has extensive experience in operations management and customer relationship management within the Software as a Service (SaaS) sector.
Current Role at Experlogix
Jeff Mitchell serves as the Director of Professional Services at Experlogix, Inc., a position he has held since 2022. He operates in the Los Angeles Metropolitan Area, where he oversees professional services, ensuring that client needs are met effectively. His role involves leveraging his extensive experience in operations management and customer relationship management to enhance service delivery and client satisfaction.
Previous Experience at Experlogix
Prior to his current role, Jeff Mitchell worked at Experlogix, Inc. from 2011 to 2022 as a Solution Architect and Services Team Manager. During this 11-year tenure, he developed a strong understanding of the company's software solutions and their implementation. His responsibilities included managing service teams and optimizing client solutions, contributing to the overall success of the organization.
Education and Expertise
Jeff Mitchell earned his Master of Business Administration (MBA) from the Drucker School of Management, studying from 2004 to 2007. He also holds a Bachelor of Science (BS) in Industrial Engineering with a focus on Manufacturing Engineering from California State Polytechnic University-Pomona, where he studied from 1996 to 2002. His educational background supports his expertise in business process optimization and operational efficiency.
Background in Software Industry
Jeff Mitchell has a substantial background in the computer software industry, which has equipped him with a deep understanding of software solutions and their implementation. His experience encompasses operations management and customer relationship management, particularly within the Software as a Service (SaaS) sector. This background informs his approach to enhancing operational efficiency and client engagement.