Explorex
Explorex, formerly known as Eatable, is a B2B company based in Bengaluru, India, offering a comprehensive cloud-based software solution for restaurant operations management. The company serves over 1000 clients across India and features a range of services including order management, payment processing, and customer re-engagement.
Company Overview
Explorex, formerly known as Eatable, is a B2B company specializing in the retail sub-industry. Headquartered in Bengaluru, Karnataka, India, and with an office in San Francisco, California, USA, Explorex serves over 1000 clients across 15+ cities in India. The company provides a full-stack cloud-based software solution designed to streamline restaurant operations.
Services & Solutions
Explorex offers a range of solutions including order management, operations management, online delivery, payment processing, and reports & analytics. Their platform supports walk-in guest management, rush hour queues, reservations, dynamic digital menus, and automated ordering via a web app. The software also features an integrated cloud-based POS/mPOS dashboard and various backend inventory management solutions.
Unique Features
The platform includes features such as auto settlement of tables, menu price updates in a click, steward assistance, customer privacy-protected calls, and multi-location management from a single dashboard. It also offers a one-click KOT print solution, integrated payment solutions, and a customer re-engagement tool for targeted campaigns. It aims to decrease table turnaround time by up to 40% and increase average ticket size by up to 30%.
Target Market
Explorex targets the 30 million+ restaurants in India, supporting various outlet types like QSR, bars & breweries, fine dining, bakeries, pizzerias, cafes, and cloud kitchens. The company also emphasizes enhancing guest experiences and staff productivity through its cloud-based solutions.
Partnerships
Explorex partners with several financial and technological companies, including RBL, Shadow Fox, Paytm, Kaleyra, Razorpay, Onsurity, Mswipe, Ezetap, Fyno, HDFC Bank, PhonePe, and Zomato. These partnerships enable integrated payment processing and improved service delivery, aiming for a seamless experience for both restaurant operators and their customers.