Jennifer Brown
About Jennifer Brown
Jennifer Brown serves as the General Manager at Eyemart Express in Des Moines, Iowa, where she has worked since 2020. With a strong background in opticianry and surgical technology, she combines management and technical skills to improve healthcare documentation and operational efficiency.
Current Role at Eyemart Express
Jennifer Brown serves as the General Manager at Eyemart Express in Des Moines, Iowa, a position she has held since 2020. In this role, she oversees daily operations, ensuring that the store meets its performance goals. Her responsibilities include managing staff, optimizing customer service, and enhancing operational efficiency. Brown's leadership is informed by her extensive experience in the optical field, allowing her to effectively guide her team and improve workflow.
Previous Experience at Eyemart Express
Before her current role, Jennifer Brown worked at Eyemart Express in various capacities. She served as an Optical Lab Technician for seven months in 2016, where she gained hands-on experience in optical processes. Additionally, she worked as a Lead Retail Optician/Lab Technician from 2009 to 2014, contributing to her deep understanding of optical operations and customer service.
Management Experience at Eyeglass World
Jennifer Brown was the Assistant General Manager at Eyeglass World from 2018 to 2020. In this position, she developed her management skills further, focusing on team leadership and operational oversight. Her experience in this role contributed to her understanding of retail management within the optical industry.
Educational Background in Surgical Technology
Jennifer Brown studied at Des Moines Area Community College, where she earned a Surgical Technology Diploma from 2011 to 2015. This education provided her with a strong foundation in surgical procedures and healthcare practices, which complements her optical expertise. Her training in surgical technology enhances her technical skills and understanding of healthcare documentation processes.
Technical Skills and Laboratory Management
Jennifer Brown possesses strong technical skills, particularly in laboratory equipment management. Her ability to integrate Microsoft Word into healthcare documentation processes has improved workflow and accuracy in her roles. This skill set is crucial in enhancing operational efficiency in optical settings, allowing her to streamline processes and improve service delivery.