Melissa Ann Lopez Ldo
About Melissa Ann Lopez Ldo
Melissa Ann Lopez Ldo is a Licensed General Manager with over 16 years of experience in the optical industry, currently working at Eyemart Express in Tucson, Arizona. She has held various management roles and possesses a strong background in patient care, sales, and optical product knowledge.
Current Role at Eyemart Express
Melissa Ann Lopez Ldo serves as the Licensed General Manager at Eyemart Express, a position she has held since 2022. In this role, she oversees daily operations and ensures the delivery of quality optical services in Tucson, Arizona. Her management experience contributes to the store's performance and customer satisfaction.
Previous Experience at Warby Parker
Prior to her current role, Melissa worked as a Licensed Optical Manager at Warby Parker for eight months in 2021 and 2022. During her time in Tucson, Arizona, she was responsible for managing optical services and enhancing customer experiences within the store.
Experience at LensCrafters
Melissa has extensive experience at LensCrafters, where she held multiple positions. She worked as a Licensed Sales Supervisor for one year from 2014 to 2015. Later, she served as a Licensed Team Lead, Lab Lead, and OD Tech from 2018 to 2021, accumulating significant expertise in optical management and customer service.
Optical Industry Expertise
With over 16 years in the optical industry, Melissa has developed a strong commitment to patient care and modern optical products. Her experience includes over 11 years in management, focusing on improving Net Promoter Scores (NPS), sales, and operational behaviors within retail environments.
Education and Training
Melissa studied at Buena High School, where she achieved her High School Diploma from 2001 to 2005. She pursued further education in Business, Management, Marketing, and Related Support Services, which has supported her career in the optical industry.