FabHotels
FabHotels is a privately held hospitality company founded in 2014, headquartered in Gurgaon, Haryana, India, offering over 1800 budget hotels across more than 76 cities in India.
Company Overview
FabHotels operates in the hospitality industry, focusing on budget accommodations across India. Founded in 2014, the company is classified as a privately held entity and has grown to a team size of 743 employees. FabHotels manages over 36,000 rooms and offers more than 1,800 budget hotels in over 76 cities. The company is headquartered in Gurgaon, Haryana, and aims to provide a safe and affordable lodging experience for travelers.
Services Offered
FabHotels provides a range of services tailored to budget-conscious travelers. The company offers a hotel booking app that has surpassed 1 million downloads, facilitating easy reservations. Guests can benefit from a pay-at-hotel policy, allowing them to reserve rooms at ₹0 and pay upon check-in. Additionally, FabHotels features a loyalty program called A-List, which offers special discounts and privileges. The company also provides quarantine stay packages that comply with WHO safety measures.
Funding and Financials
FabHotels has successfully raised significant funding to support its growth. The company secured $25 million in a Series B funding round led by Goldman Sachs Investment Partners. This round included INR 54 crore (approximately $7.8 million) from Goldman Sachs and other investors. The funding is aimed at expanding the company's presence in business hubs and enhancing its service offerings.
Guest Experience
FabHotels emphasizes guest satisfaction through various policies and programs. The company has served over 4 million guests and offers a 'Fabulous, or Free' guarantee, ensuring a hassle-free stay or compensation. Guests can also take advantage of a free cancellation policy, allowing cancellations up to 24 hours before check-in. The 'Refer-and-Earn' program rewards users with Fab credits for successful referrals, enhancing customer engagement.
Expansion Plans
FabHotels plans to expand its operations by focusing on business hubs across India. The company aims to increase its footprint in the hospitality sector by providing budget-friendly accommodations tailored to the needs of business travelers. This strategic focus is part of FabHotels' broader initiative to enhance its service offerings and reach more guests in various cities.