Amit Bhatia
About Amit Bhatia
Amit Bhatia is a Senior Manager of Customer Delight at FabHotels, with extensive experience in training and customer relationship management. He has held various managerial roles in the training sector across multiple companies, including Zomato and John Keells BPO Solutions.
Current Role at FabHotels
Amit Bhatia serves as the Sr. Manager - Customer Delight at FabHotels. He has been in this role since 2021, contributing to the company's focus on enhancing customer experiences. His responsibilities include managing customer relationship initiatives and ensuring high levels of customer satisfaction. Amit's approach is characterized by a goal-oriented and performance-driven mindset, which aligns with FabHotels' commitment to delivering quality service.
Previous Experience in Customer Training and Management
Before joining FabHotels, Amit Bhatia held several positions that focused on training and development. He worked as a Training Manager at Zomato for one year in 2015, where he was responsible for training initiatives in Gurgaon, Haryana. Additionally, he served as a Deputy Manager - Training at John Keells BPO Solutions from 2011 to 2015, and as a Sr. Process Trainer at Arvato Services from 2004 to 2010. His extensive background in training roles has equipped him with skills in learning and development.
Educational Background in Commerce
Amit Bhatia completed his education at Cambridge Foundation School, where he studied Commerce. He graduated in 1998 after an eight-year tenure at the institution. This educational foundation has contributed to his understanding of business principles, which he applies in his professional roles.
Skills and Professional Attributes
Amit Bhatia possesses strong adaptability skills, allowing him to thrive in challenging environments. He is recognized for being an energetic and self-motivated team player, which has been instrumental in his success across various roles. Amit actively seeks opportunities for skill enhancement and professional growth, demonstrating a commitment to continuous improvement in his career.