Casey Boyland
About Casey Boyland
Casey Boyland serves as the Customer Experience Lead at Faire, a position held since 2022 in Utah. With a diverse background in customer success and training, Boyland has previously worked at Lambda School and Netflix, among other organizations.
Work at Faire
Casey Boyland has served as the Customer Experience Lead at Faire since 2022. In this role, Boyland focuses on enhancing customer interactions and ensuring a positive experience for users of the platform. The position is based in Utah, where Boyland applies expertise in customer service to support the company's mission.
Previous Experience
Prior to joining Faire, Casey Boyland worked at Lambda School as a Student Success professional from 2020 to 2021. This role involved supporting students in their educational journeys. Boyland also spent four years at Netflix, first as a Training and Development Specialist from 2015 to 2017, and then as an Operations Supervisor from 2017 to 2019, both positions located in the Greater Salt Lake City Area. Earlier experience includes working as an Event Specialist at Classic Fun Center from 2010 to 2012 and as a Site Supervisor at Salt Lake County from 2013 to 2015.
Education and Expertise
Casey Boyland studied at Salt Lake Community College, where they earned an Associate’s Degree in Entrepreneurial and Small Business Operations. This educational background, completed between 2012 and 2014, provides a foundation for Boyland's professional roles in customer experience and operations.
Career Timeline
Casey Boyland's career spans over a decade, beginning with roles in event management and site supervision. After gaining experience in customer-facing roles, Boyland transitioned to positions focused on training and operations within the tech industry at Netflix. The progression from these roles to the current position at Faire reflects a commitment to customer service and operational excellence.