Alexis Crittenden
About Alexis Crittenden
Alexis Crittenden is an Enterprise Account Manager based in Denver, Colorado, with a diverse background in outdoor travel, customer service, and design. They aspire to create engaging experiences through creative problem-solving and have held various coaching and managerial roles in the lacrosse and education sectors.
Current Role at FareHarbor
Alexis Crittenden serves as an Enterprise Account Manager at FareHarbor, a position held since 2022. In this role, Alexis focuses on managing and developing enterprise-level accounts, leveraging skills in customer relationship management and strategic planning. The position allows for collaboration with various teams to enhance user experiences and drive business growth.
Previous Experience in Account Management
Prior to her current role, Alexis worked at FareHarbor as a Mid-Market Account Manager from 2021 to 2022. This position involved managing mid-market accounts and fostering client relationships. Her experience in this area contributes to her understanding of customer needs and the importance of user-centered design.
Coaching and Educational Background
Alexis has a background in coaching and education, having worked as a Varsity Lacrosse Coach at Kent Denver School and as a Club Lacrosse Coach at 3d Lacrosse from 2016 to 2018. Additionally, she served as a Substitute Teacher at Denver Public Schools during the same period. These roles reflect her commitment to mentorship and skill development.
Outdoor Leadership Experience
Alexis has extensive experience in outdoor leadership, having worked as a Trip Leader for Backroads from 2018 to 2020 and for Moondance Adventures from 2015 to 2017. Her roles involved leading groups on various outdoor adventures, enhancing her skills in team management and customer service, which inform her design approach.
Education and UX/UI Training
Alexis completed the UX/UI Immersion Bootcamp at Thinkful in 2020, focusing on User Research and Visual Design. This training provided her with essential skills in creating user-centered designs and problem-solving, which she applies in her current role and aspires to further develop in a full-time design position.