Andrew Frederick
About Andrew Frederick
Andrew Frederick is a Connectivity Specialist based in Denver, Colorado, with a background in customer service and event catering. He seeks to transition into a full-time role in customer support or account management.
Work at FareHarbor
Andrew Frederick has been employed at FareHarbor as a Connectivity Specialist since 2022. In this role, he focuses on enhancing connectivity solutions for clients, leveraging his background in customer service. His position is based in Denver, Colorado, where he contributes to the company's objectives in the tourism and activity booking sector.
Previous Experience in Customer Service
Prior to his current role, Andrew worked as a Client Service Administrator at Moneta Group for seven months in 2019. His experience also includes a two-year tenure as a Program Coordinator at Apprentice Learning from 2016 to 2018, where he managed various educational programs. Additionally, he served as a Senior Undergraduate Assistant at Lesley University from 2014 to 2016, further solidifying his customer service skills.
Education and Expertise
Andrew Frederick earned a Bachelor's degree in Mathematics from Lesley University. His educational background provides him with analytical skills that are beneficial in customer support and account management roles. His studies have equipped him with a strong foundation in problem-solving and critical thinking.
Skills in Adaptability and Observation
Andrew possesses skills in adaptability and observation, which are essential for effective customer support. These skills enable him to respond to client needs and adjust to various situations in a dynamic work environment. His ability to observe and assess customer interactions contributes to improved service delivery.