Emily Ghianda
About Emily Ghianda
Emily Ghianda is a Senior Channel Development Specialist at FareHarbor, where she has worked since 2019. She specializes in developing strategic partnerships and training third-party resellers on software to enhance client revenue.
Work at FareHarbor
Emily Ghianda has served as a Senior Channel Development Specialist at FareHarbor since 2019. In this role, she focuses on developing and initiating strategic partnerships between clients and major third-party resellers such as TripAdvisor/Viator, Expedia, and Booking.com. Her responsibilities include training third-party resellers on the FareHarbor software, which aims to enhance client revenue. Emily's work demonstrates her strong negotiation and partnership-building skills, contributing to the company's growth and client satisfaction.
Education and Expertise
Emily Ghianda studied Hospitality Management at the University of Central Florida, where she earned a Bachelor of Science (B.S.) degree from 2012 to 2014. Her educational background provides her with a solid foundation in the hospitality industry, which she applies in her current role at FareHarbor. Emily's expertise includes software utilization and client training, enabling her to effectively support clients and third-party resellers.
Background
Before joining FareHarbor, Emily Ghianda worked in various roles that contributed to her professional development. She was a Front Desk Agent at Jupiter Beach Resort from 2014 to 2015, where she gained experience in customer service. Following that, she served as an Office Administrator and Marketing Coordinator at Water Pointe Realty Group from 2016 to 2018. These positions helped her build skills in administration, marketing, and client relations.
Achievements
During her tenure at FareHarbor, Emily Ghianda has implemented quality control projects for over 8,000 client dashboards, ensuring high standards of service delivery. She also troubleshoots and resolves discrepancies in invoicing and commission structures, showcasing her problem-solving abilities in financial management. These contributions reflect her commitment to maintaining quality and efficiency in her work.