Valeria Arellano Lombana
About Valeria Arellano Lombana
Valeria Arellano Lombana is a multilingual technical support analyst currently employed at FareHarbor in Amsterdam. She has a background in applied foreign languages and communication, with previous roles in various companies across Europe and Latin America.
Current Role at FareHarbor
Valeria Arellano Lombana serves as an Analyste Support Technique Multilingue at FareHarbor since 2022. In this role, she provides technical support to clients in the tourism sector, utilizing her proficiency in French, Spanish, and English. Her responsibilities include answering phone calls, responding to emails, and resolving cases, which require her to switch between languages seamlessly. Valeria's problem-solving mindset is essential for delivering effective service and achieving the company's objectives.
Previous Experience in Technical Support and Communication
Prior to her current position, Valeria worked at several organizations where she gained diverse experience. She was employed at Picnic Technologies for three months in 2021 and at Pure Boats Amsterdam for five months in the same year, focusing on communication and event management. Additionally, she worked at Jumbo Supermarkten for ten months from 2021 to 2022, further enhancing her customer service skills.
Education and Language Proficiency
Valeria studied at Université Clermont Auvergne, where she earned a Licence in Langues étrangères appliquées (anglais-espagnol) from 2015 to 2018. She furthered her education at Université de Rouen Normandie, achieving a Master's in Langues Étrangères Appliquées from 2019 to 2021. In 2022, she obtained a Certification A2 Niveau de Langue in Dutch from Top Taal Amsterdam. Currently, she is pursuing studies in Design graphique at Mittuniversitetet as part of a university exchange program.
Internship Experience
Valeria has completed several internships that contributed to her professional development. In 2017, she worked as an assistant in the ENERGOM-groupe GONZALES for one month in Cluj, Romania. In 2018, she undertook a final study internship in translation at Araújo Ibarra Consultores Internacionales for one month in Bogotá, Colombia. Additionally, she participated in a student sponsorship program at Université Clermont Auvergne from 2016 to 2017.