Michael Fay Apa
About Michael Fay Apa
Michael Fay is a Motor Claims Handler at FBD Insurance, where he has worked since 2018. He has extensive experience in the insurance industry, having held various roles at multiple companies, and holds a diploma in Sports and Exercise Psychology.
Work at FBD Insurance
Michael Fay Apa has been employed at FBD Insurance as a Motor Claims Handler since 2018. In this role, he is responsible for managing motor claims, ensuring that all processes are handled efficiently and effectively. His tenure at FBD Insurance has lasted for six years, during which he has developed expertise in the insurance claims process.
Previous Experience in Insurance
Before joining FBD Insurance, Michael worked at Chill Insurance as an Insurance Agent from 2014 to 2016. He also held the position of Claims Handler at Allianz for five months in 2017. Additionally, he served as a Life Insurance Agent at Chill Insurance from 2016 to 2017. His diverse experience in various roles within the insurance sector has contributed to his knowledge and skills in claims handling.
Education and Qualifications
Michael studied at IBAT College Dublin, where he focused on Sports and Exercise Psychology and earned a Diploma of Education in 2021. He also attended The Insurance Institute from 2014 to 2018, where he achieved the APA qualification in insurance. These educational pursuits have equipped him with a solid foundation in both psychology and insurance practices.
Early Career Background
Michael's early career included roles in customer service and data processing. He worked as a Customer Service Representative at Certus from 2012 to 2014 and at Ulster Bank for three months in 2014. He also briefly worked as a Data Processor at Danske Bank in 2014. These positions provided him with valuable experience in client interaction and operational processes.
Certifications and Professional Development
Michael holds a PDP 2 Level Coach certification from the Football Association of Ireland (FAI). He has also completed PDI 07, a professional development initiative designed to enhance professional skills. These certifications reflect his commitment to ongoing learning and development in both coaching and professional practice.