Feather
Feather is a consumer home furnishings company offering flexible furniture rental, rent-to-own, and purchase options, primarily serving the United States with a focus on sustainability and convenience.
Company Overview
Feather is a consumer-focused company in the home and personal sub-industry, operating in the United States, including New York, NY and San Francisco, CA. Established during the Y-Combinator batch S17, Feather offers flexible monthly subscription services for home furnishings. With a team of 125, the company provides solutions for individuals and businesses needing furniture for temporary or long-term use.
Subscription Services
Feather offers a monthly subscription model for home furnishings, requiring a minimum payment of $149 per month, with subscriptions lasting for at least four months. Customers can choose from renting, renting-to-own, or outright buying furniture and decor from brands like Crate&Barrel, CB2, and Floyd. The subscription includes free initial delivery, assembly in the room of choice, and packaging removal. Customers can also swap items for a fee of $149 during their subscription.
Furniture Quality and Sustainability
Feather ensures all delivered furniture is in new or like-new condition. Items undergo repairs, cleaning, and quality checks before delivery. If furniture fails to meet 'like-new' standards after refurbishment, Feather donates it to charitable organizations, thereby committing to sustainability and reducing landfill waste. The company offers flexible options to buy out rental items at the end of the subscription period at the original retail price, minus the amount already paid in subscription fees.
Payment and Financial Policies
Feather accepts all major credit and debit cards, ensuring compliance with banking and financial regulations related to privacy and security. This ensures that customers can securely manage payments and subscriptions without concerns regarding financial data safety. The low upfront costs for rentals make Feather's services accessible to a broader audience.
Specialized Offerings
Feather provides specific services tailored to multifamily providers, residential real estate agents, interior decorators & stagers, and commercial offices & employers. These services aim at enhancing benefits, and relocation experiences, and meeting the dynamic furniture needs for these client segments. Fast, free delivery and assembly are part of these offerings, ensuring convenience and efficiency for all customers.