Gaelle Win Robin
About Gaelle Win Robin
Gaelle Win Robin is a Senior Customer Success Manager at Feather, where she has worked since 2020. She previously held various management roles in the food and beverage industry, including positions at Cha Cha Matcha, Brooklyn Roasting Company, Birch Coffee, and Local Sprouts Cooperative.
Work at Feather
Gaelle Win Robin has been employed at Feather since 2020, serving as a Senior Customer Success Manager. In this role, she focuses on enhancing customer satisfaction and ensuring that clients effectively utilize Feather's services. Her position involves collaborating with various teams to address customer needs and improve overall service delivery.
Previous Experience at Cha Cha Matcha
Before joining Feather, Gaelle worked at Cha Cha Matcha as a People Manager from 2018 to 2019. During her tenure in New York, New York, she was responsible for overseeing employee relations and fostering a positive workplace culture. Her role involved managing staff and implementing strategies to enhance team performance.
Career at Local Sprouts Cooperative
Gaelle was a Worker-Owner at Local Sprouts Cooperative from 2010 to 2013 in Portland, Maine. In this capacity, she contributed to the cooperative's operations and decision-making processes. Her involvement in this worker-owned model provided her with insights into collaborative business practices.
Experience at Brooklyn Roasting Company
Gaelle served as a Multi Unit Manager at Brooklyn Roasting Company from 2016 to 2017. In this role, she managed multiple locations in Brooklyn, New York, overseeing daily operations and ensuring quality service across the units. Her experience in this position contributed to her management skills and operational expertise.
Role at Birch Coffee
From 2017 to 2018, Gaelle worked as a Multi Unit Manager at Birch Coffee in Manhattan, New York. Her responsibilities included managing multiple coffee shop locations, focusing on operational efficiency and customer service. This role further developed her leadership abilities and experience in the food and beverage industry.