Ki Benavente
About Ki Benavente
Ki Benavente is a Customer Success Manager at Feather, where they have worked since 2021. They have a diverse background in customer service and management, with previous roles at companies such as Fair.com, Carvana, and The Walt Disney Company.
Work at Feather
Ki Benavente has been employed at Feather since 2021, currently holding the position of Customer Success Manager. In this role, Ki is responsible for ensuring customer satisfaction and fostering strong relationships with clients. Prior to this position, Ki served as a Customer Success Associate at Feather for nine months, contributing to customer support and engagement efforts.
Previous Employment Experience
Before joining Feather, Ki Benavente gained diverse experience in customer service and management roles. Ki worked as a Senior Customer Experience Ambassador at Fair.com for one year and as a Customer Advocate at Carvana for eight months. Additionally, Ki held the position of Production Lead at M Delivers for four months and served as a Server at Lucille's Smokehouse Bar-B-Que for one year.
Education and Expertise
Ki Benavente studied at California State Polytechnic University-Pomona, where Ki earned a Bachelor of Business Administration (B.B.A.) in Business Administration and Management. This educational background has provided Ki with a solid foundation in business principles and customer relationship management.
Background in Hospitality and Customer Service
Ki's background includes significant experience in the hospitality industry. Ki worked as Front of House/Cashiering Lead at The Walt Disney Company for four years, where Ki developed skills in customer service and team leadership. Ki also completed a Management Trainee program at Enterprise Holdings for seven months, further enhancing management and operational skills.