Jon Boyajian
About Jon Boyajian
Jon Boyajian serves as the Director of Client Operations and Service Desk at Feeding America, where he has worked since 2018. He has a robust background in IT operations management, having held various roles in major cities and organizations, including Drinker Biddle & Reath LLP and JPMorgan Chase.
Work at Feeding America
Jon Boyajian has served as the Director of Client Operations and Service Desk at Feeding America since 2019. In this role, he oversees client operations and manages the service desk, contributing to the organization's mission of combating hunger in the United States. His work spans major locations including Chicago and Washington DC, where he applies his extensive experience in IT operations to enhance service delivery and operational efficiency.
Previous Experience at Drinker Biddle & Reath LLP
Before joining Feeding America, Jon Boyajian worked at Drinker Biddle & Reath LLP for seven years, from 2011 to 2018. He held the position of Technology Services Manager and later Service Desk Manager, where he managed IT services across multiple cities including Chicago, Los Angeles, San Francisco, Milwaukee, and Albany. His tenure at the firm involved overseeing technology operations and ensuring effective service delivery to support the firm's legal practices.
Career Background in IT Management
Jon Boyajian has a diverse background in IT management, having worked in various roles across multiple organizations. He served as Global Service Desk Operations Manager at JPMorgan Chase from 2002 to 2007 and as Data Center Operations Manager at 3Com Corporation from 1996 to 2002. His experience in these roles has equipped him with strong analytical and technical management skills, essential for project initiation and completion in fast-paced environments.
Education and Expertise
Jon Boyajian studied at McHenry County College, where he achieved a degree in Business/Commerce, General. His educational background, combined with his extensive experience in IT operations and management, has provided him with the expertise needed to excel in his current role at Feeding America and previous positions in the technology sector.
Interpersonal and Communication Skills
Jon Boyajian demonstrates excellent interpersonal and communication skills, which facilitate collaboration with individuals at all organizational levels. His ability to effectively engage with team members and stakeholders has been a key factor in his success in managing client operations and service desk functions throughout his career.