Jared B. Shaffer
About Jared B. Shaffer
Jared B. Shaffer serves as a Product Lead at FieldPulse in Dallas, Texas, where he has worked since 2024. He has a diverse background in product management and customer success, having previously held roles at companies such as UserVoice and OrderMyGear, and he holds a Bachelor of Science in Economics from Texas A&M University.
Work at FieldPulse
Jared B. Shaffer currently serves as Product Lead at FieldPulse, a position he has held since 2024. Located in Dallas, Texas, he has been instrumental in driving product development and enhancing user engagement. His role involves overseeing product strategies and implementing innovative solutions that align with the company's objectives.
Previous Experience in Customer Service
Before joining FieldPulse, Jared worked at Wells Fargo as a Customer Service Representative for six months in 2015. This role provided him with foundational experience in customer relations and service delivery, which he later applied in various product management and customer success roles.
Product Management Career Path
Jared's career in product management includes significant roles at OrderMyGear and UserVoice. He was a Customer Success Manager at OrderMyGear from 2016 to 2017 and later served as Product Manager from 2017 to 2019. He continued his product management journey at UserVoice from 2019 to 2023, contributing to product development and user experience enhancements.
Education and Expertise
Jared earned a Bachelor of Science (B.S.) in Economics from Texas A&M University. His educational background has equipped him with analytical skills and economic insights that inform his approach to product development and management.
Innovative Contributions
Throughout his career, Jared has designed an intelligent product recommendation algorithm that improved user experience and engagement. He also pioneered a custom payment processing platform that integrated with major brands like Adidas and UnderArmour, demonstrating his capability in managing complex product integrations.