Luis Estrada
About Luis Estrada
Luis Estrada is an Implementation Manager with extensive experience in sales and customer success across various retail sectors. He has a strong background in optimizing implementation processes and enhancing customer satisfaction.
Work at FieldPulse
Luis Estrada currently serves as an Implementation Manager at FieldPulse, a position he has held since 2023. In this role, he leads a team dedicated to ensuring seamless transitions to FieldPulse's product offerings. He specializes in optimizing implementation processes to enhance customer satisfaction and operational efficiency. Prior to this role, he worked as a Customer Success Manager at FieldPulse from 2022 to 2023, where he contributed to improving client engagement and support.
Experience at Dillard's Inc.
Luis Estrada has extensive experience at Dillard's Inc., where he held various sales management positions. He worked as a Cosmetics Area Sales Manager for five months in 2021, a Kids Area Sales Manager for one month in 2020, and an Accessories Area Sales Manager for one year from 2020 to 2021. Additionally, he served as a Home Business Sales Manager from 2018 to 2019 and as a Men’s Contemporary Specialist from 2016 to 2018. His roles involved managing sales teams and optimizing product displays to drive sales performance.
Educational Background
Luis Estrada studied at Central New Mexico Community College from 2016 to 2022, completing a six-year program. He also attended The Art Institutes, where he studied Graphic Design and earned an Associate of Arts degree in 2015. His educational background in graphic design complements his experience in visual merchandising and sales management.
Professional Skills and Specializations
Luis Estrada specializes in optimizing implementation processes and enhancing customer satisfaction. His strong track record includes delivering exceptional results in various implementation projects. His experience in sales management and customer success roles has equipped him with the skills necessary to lead teams effectively and improve operational efficiency.
Previous Role as Visual Merchandiser
Before his tenure at Dillard's Inc., Luis Estrada worked as a Visual Merchandiser at Forever 21 from 2015 to 2016. In this role, he was responsible for creating visually appealing product displays that attracted customers and enhanced the shopping experience. This position allowed him to apply his graphic design skills in a retail environment.